Financial Ombudsman Service

We are a member of the Financial Ombudsman Service (FOS).

If you are not satisfied with the service you have received, please let us know. We have a simple process enabling you to do this, details of which are set out in the Complaints Process section of this website.

Call us on 0845 1 200 100*

Got a question?

Frequently asked questions
Call us on
0845 1 200 100*
Find a branch

Yorkshire Building Society is one of the largest building societies in the UK. We offer a range of financial products and services including: savings & investment accounts, insurance products, loans, mortgages and more.

Get in touch with us:

Ring 0845 1 200 100
(Lines are open: 8.00am - 8.00pm, Mon-Fri; and 9.00am - 1.00pm, Sat)
Find a local branch:
http://www.ybs.co.uk/your_society/contact_us/branch_finder.html
Manage your accounts online:
http://www.ybs.co.uk/your_society/help/online.html

Yorkshire Building Society is authorised and regulated by the Financial Services Authority (FSA).

Yorkshire Building Society is authorised and regulated by the Financial Services Authority. Yorkshire Building Society are entered in the FSA register and our FSA registration number is 106085.

This site is intended for UK Residents unless otherwise stated. All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security. Head Office: Yorkshire Building Society, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ. Tel: 0845 1 200 100.*

* Charges to 0845 numbers may vary. Prices can be checked with your phone provider. Mobile calls usually cost more.