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On 2 November 2017, the Bank of England announced that the Bank Base Rate would increase with immediate effective from 0.25% to 0.50%.

Find out more

Newcastle upon Tyne

We are situated at the top of Northumberland Street in Newcastle's city centre, 50 yards down from the Haymarket Metro, on the same side as Marks & Spencer. Please pop in to meet the team and see how we can help you over a cup of coffee.

Visit the branch

If you're planning on visiting us, please enter a town, city or postcode and we will help you get directions.


Parking is available in the city at a number of pay and display car parks. The nearest car park is an NCP (pay on exit) on John Dobson Street.


139 Northumberland Street Newcastle upon Tyne Tyne & Wear NE1 7AG

Opening hours**

**Please note: Times may differ around bank holidays. Customers should call our Member Contact Centre or local branch for opening hours.

  • 9am - 5pm: Mon, Tues, Thur, Fri
  • 9.30am - 5pm: Wed
  • 9am - 12pm: Sat

Talk to the branch

Arrange a meeting at your local branch, or request a phone call.

Request appointment

Call us

0191 283 0297


0191 261 2019