The appointment booking service allows you to easily book an in-branch or telephone appointment with one of our advisers. The service is available to:
Our online process is short and user friendly; there are just a few things we will check with you to make sure we'll be able to help you. A booking confirmation email will outline the items it would be useful for you to have to hand when the appointment takes place. We’ll also confirm and remind you of your appointment via SMS.
Once the appointment takes place you will be provided with important documents which will outline the costs involved in taking out a mortgage. You will be able to apply there and then, or go away and think things through. If you want to come back for another chat, that's fine too.
To visit us in branch or request a phone call, please enter a town, city or postcode and select a branch of your choice.
Due to the competitiveness of our mortgage products it's not always possible to arrange an appointment at short notice.
Please note, the appointment booking service is not for queries about applications that have already been submitted online.
Some mortgages may not be available for application via the branch. Details of our products and how you can apply for them are shown on ourmortgage section homepage .
Appointments are not available on Sundays and Bank Holidays.
If you are looking to borrow any additional funds to repay debts, please phone our dedicated mortgage team on 0345 166 9242.