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BANK RATE CHANGE
On 2 November 2017, the Bank of England announced that the Bank Base Rate would increase with immediate effective from 0.25% to 0.50%.

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Help and Support

SAVINGS ACCOUNTS -
ONLINE FACILITIES

Find out which savings accounts can be managed online.

What can I do with my account online?

Once you've logged in you can view your accounts, move money by Faster Payments and change the details you hold with us.

(Note also that once you register for online access to your accounts, you can also use the same password for any telephone transactions - subject to the terms of your account).

The table below shows which online services are available for each of our savings products.

Accessing my account on my phone

You'll be able to log-in, check account balances and statements, and make payments on your mobile device. You should be aware though that not all our online services are available on your mobile and that for some services you may need to use a tablet, desktop or laptop.

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Online

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Internet Saver Yes Yes Yes Internal only Yes Yes
eSaver Yes Yes Yes Internal only Yes Yes
eISA Yes Yes Yes Internal only No Yes
Fixed Rate ebond Yes Yes* No No Yes No
Fixed Rate access ebond Yes Yes* Yes No Yes Yes
Fixed Rate eISA Yes Yes* No No No No
Triple Access Saver Yes Yes Yes Internal only Yes Yes
Triple Access Saver ISA Yes Yes Yes Internal only Yes Yes

Tax-free

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Help to Buy ISA Yes Yes Yes No No Yes
Fixed Rate Cash ISA Yes Yes* No No Yes No
Triple Access Saver ISA Yes Yes Yes No Yes Yes
Instant ISA Yes Yes Yes No Yes Yes
Fixed Rate Anniversary ISA Yes Yes** Yes** No No Yes**
ISA Plus Yes Yes Yes No Yes Yes
Monthly Income ISA Yes Yes Yes No Yes Yes

Fixed-Term

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Fixed Rate Bond Yes Yes* No No Yes No
Fixed Rate Access Bond Yes Yes* Yes No Yes Yes
Rollover Bond Yes Yes*** Yes*** No Yes Yes***
YAA Rollover Bond Yes Yes*** Yes*** No Yes Yes***

Easy Access

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Single Access Saver Yes Yes Yes No Yes Yes
Cash Card Saver Yes Yes Yes No Yes Yes
Triple Access Saver Yes Yes Yes No Yes Yes****
RSPCA Yes Yes Yes No Yes Yes****
Yorkshire Air Ambulance Yes Yes Yes No Yes Yes
Offset Yes Yes Yes Yes No Yes
Offset Plus Yes Yes Yes No No Yes
Access Saver Yes Yes Yes No Yes Yes
Terriers Account Yes Yes Yes No Yes Yes
Postal Saver Yes Yes Yes No Yes Yes
Cash Transactor Book Yes Yes Yes Yes Yes Yes
Cash Transactor Card Yes Yes Yes Yes No Yes
Notice Saver Yes No No No No No
Advantage 50+ Yes No No No No No
Community Saver Yes No No No No No
Registered Charities Yes No No No No No

Regular Savings

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Regular Saver Yes Yes Yes No Yes Yes
Monthly Regular Saver Yes Yes Yes No Yes Yes

Children's

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
One Day Yes No No No No No
Freedom Yes No No No No No
Child Trust Fund Yes No No No No No

* While open for deposits
** In anniversary month
*** In rollover month
**** Subject to maximum no. of withdrawals

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Get in touch

Visit a branch or agency

Enter a town, city or postcode to find your nearest branch.

Call us

  • 8am - 8pm: Mon to Fri
  • 9am - 1pm: Sat
0345 1200 100*

Online security
Report an online security issue using our form


Report a lost/stolen card

Call our helpline 24 hours a day, 7 days a week

0345 9 10 11 12*

Alternatively you can visit your local branch or report it online