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You ChooseHome Insurance

You Choose

Only pay for the cover you need.

Take a look at some of the features of our product:

  • Tailored product to suit your needs - only pay for the cover you need
  • A flexible and modern product - you can even protect your music downloads
  • No claims discount available
  • Interest free on your direct debit payments - no hidden fees
  • No fees for mid-term adjustments or cancellations of your You Choose policy
  • Dedicated UK based Call Centre
  • Dedicated claims team – dedicated person who will deal with your claim all the way through to settlement
  • Exclusions and limitations may apply

Up to £50 to help with any cancellation fees incurred by switching**

If your current home insurance is not due for a renewal yet, don’t worry. If you take out a ‘You Choose’ Home Insurance policy with us, you’ll receive a refund of the cancellation fee of your current policy, up to £50. Terms and conditions apply.

** Not available to existing ‘You Choose’ customers. Full Terms and Conditions and a claims form can be obtained in branch from a member of staff or here (55 KB) .

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Core Cover

1. Core Buildings Only

  • The Core Buildings Only option provides £400,000 worth of cover as standard
  • It covers the structure of your home and would pay out to repair or rebuild your home if damaged, for example, by a fire, flood or falling tree

2. Core Contents Only

  • The Core Contents Only option provides £50,000 of cover as standard
  • It protects the things you own in your home. For example, if you were burgled and items were taken or you suffered a fire in your home, your Core Contents insurance would pay out to help replace your lost or damaged contents
  • It covers items such as furniture, carpets, curtains and free-standing white goods - for example, fridges, cookers and dishwashers

Note: Core Contents cover does not cover items that are included in the Extra Cover Options for example, jewellery (personal items) or televisions (technology & entertainment).

3. Core Buildings & Contents Cover

This Core option combines all elements of Core Buildings Only and Core Contents Only.

Terms & Conditions

  • The £50 cashback offer applies if you take out a new ‘You Choose’ combined Buildings & Contents policy
  • The policy can be taken out in branch, by telephone or online between 20 October 2014 and 31 January 2015 inclusive and have a policy start date on or before 28 February 2015
  • Only one £50 cashback is payable per household
  • You must hold your combined Buildings & Contents policy for 60 days and pay your first premium when due
  • The cashback will be paid to you by cheque within 90 days of your policy start date
  • If you already hold a home insurance policy through Yorkshire Building Society which is either a Buildings, Contents or combined Buildings & Contents policy, you are not able to take up the offer

You Choose Cover Selector

Choose the cover you need using our interactive Cover Selector.

There's more cover than you might expect

Depending on the Core Cover Option you choose, these benefits are included at no extra cost:

  • 'New for old' cover on items that are stolen or damaged
  • Cover for replacement locks and keys if stolen, lost or damaged
  • Contents cover automatically increases by £3,000 for items purchased for religious festivals, such as Christmas presents
  • Increase in cover for wedding gifts when you get married
  • Financial help if your home cannot be lived in, for example after a fire or flood

Extra Cover Options

Once you've decided on the Core Cover, add your choice of Extra Cover Options . There are a number of these, depending on your needs. You may find that not all of the Extra Cover Options will suit your circumstances. You can design your policy around you and your family's lifestyle.

The Extra Cover options are:

  • Technology and Entertainment
  • Personal Items
  • Garden
  • Accidental Damage
  • Home Emergency
  • Legal Expenses

Important Information

Please note: there are limitations and exclusions with all home insurance policies. Further details are available when you get a quote

As an intermediary, we act on your behalf in arranging your insurance. Your insurance will be underwritten and administered by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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Extra Cover

1. Technology and Entertainment

Available with:

  • Core Buildings & Contents
  • Core Contents only

Covers:
Technology and entertainment items in your home such as televisions, DVD players, satellite and digital receivers, music players, laptops, desktop computers, mobile phones, CDs, DVDs, game consoles and much more.

Benefits:

  • The standard level of cover offered by this option is £500 and this can be increased up to £15,000 to reflect your needs.
  • Items included in this option are automatically covered for accidental damage.
  • Portable items are automatically covered if taken outside the home.

2. Personal Items

Available with:

  • Core Buildings & Contents
  • Core Contents only

Covers:
Items such as jewellery, watches, medals, money, credit cards, sports equipment, pedal cycles, camping equipment and wheelchairs/electric scooters for the infirm or disabled.

Benefits:

  • The standard level of cover offered by this option is £500 and this can be increased up to £25,000 to reflect your needs.

3. Garden

Available with:

  • Core Buildings & Contents
  • Core Contents only

Covers:
Items such as trees, shrubs, plants, hedges, lawns, gardening equipment and garden furniture.

Benefits:

  • The standard level of cover offered by this option is £500 and this can be increased up to £10,000 to reflect your needs.
  • It also covers items that are left in the garden, such as patio heaters or children's outdoor toys.

4. Accidental Damage

Available with:

  • Core Buildings & Contents
  • Core Buildings only
  • Core Contents only

Covers:
Accidental damage to either your building, or its contents, or both.

Benefits:

  • Ideal for families with young children, DIY enthusiasts or anyone looking for extra peace of mind.

5. Home Emergency Assistance

Available with:

  • Core Buildings & Contents
  • Core Buildings only
  • Core Contents only

Covers:
The cost of emergencies such as failure of the electricity supply, repairs to the plumbing or drainage system or the removal of vermin. It also helps with the cost of accommodation if you're unable to live in your home.

Benefits:

  • Up to £500 of cover per claim as standard
  • Provides a rapid response from specialist approved tradesmen, 24 hours a day, 7 days a week
  • All work carried out is fully guaranteed.

6. Legal Expenses

Available with:

  • Core Buildings & Contents
  • Core Buildings only
  • Core Contents only

Covers:
The costs of taking or defending legal action for

  • Personal injury - proceedings against another person or organisation as a result of an event which causes your injury, or death
  • Consumer protection - in relation to the sale or purchase of goods
  • Residential - in relation to your home
  • Employment - in relation to your employment or employer
  • Tax - a representative acting for you in a full enquiry by HM Revenue and Customs into your income and records.

Benefits:

  • Up to £50,000 of cover as standard.

Important Information

The maximum cover available across Personal Items, Technology & Entertainment and Garden options is £30,000.

For more details on the Core Cover and Extra Cover Options, please use the Cover Selector

Exclusions and limitations will apply to all Extra Cover Options you take. Further details are available when you get a quote

As an intermediary, we act on your behalf in arranging your insurance. Your insurance will be underwritten and administered by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

You Choose Cover Selector

Choose the cover you need using our interactive Cover Selector.

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You Choose Cover Selector

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Getting or retrieving a quote

Before you get a quote

Important Information

As an intermediary, we act on your behalf in arranging your insurance. Your insurance will be underwritten and administered by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Getting a new quote

Get a quote online

Get a new quote using our application form.

OR, retrieving an existing quote

Retrieve a quote online

To retrieve an existing quote online, login using your email address and PIN.

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Make a claim

Before you make a claim

The call centre you deal with is based right here in the UK and the staff are highly experienced in dealing with all types of queries and claims.

A personal claims handler will be appointed to work on your claim and to provide you with a single point of contact throughout the claims process. They will be able to answer your questions and give you the information you need to ensure that making a claim is straightforward, quick and hassle free.

Call to make a claim

Speak to a friendly adviser about your claim.

  • 8am - 8pm: Mon to Fri
  • 8am - 1pm: Sat
0845 0727 147*

If you have selected the Home Emergency option and require assistance, they can be contacted 24hrs/7 days – 365 days of the year.

Home Emergency: 0845 0727149*

Step by step

If you’re making a Home Insurance claim, here is a step by step guide on what to expect:

  1. Contact us

    Please contact us on 0845 0727148* to make a claim (we’re open from 8am – 8pm Monday – Friday and 8am – 1pm Saturday).


  2. Details of your claim

    Our dedicated claims team will then verify your details and ask for details of your claim. The more details you can provide during the first call, the quicker the claims process will be. Receipts for your contents may be required especially for valuable items, receipts will speed up the process of settling the claim.


  3. Putting things right


    Contents claim

    If you are claiming for accidental damage, our dedicated claims team will decide if the item could be a possible repair. They may allocate a supplier to inspect the item to help make this decision. If the item cannot be repaired our claims team will value your replacement on a like for like, new for old basis. We don’t make any deductions based on wear and tear. A supplier may also be allocated to value and replace the item. You may be given the option of a replacement or a cash settlement. You may also be asked for receipts and photos of the accident before settling. If cash is paid, the amount paid will reflect any discounts we may have received had we replaced the property.

    Buildings claim

    If you’re claiming for damage to your buildings, our dedicated claims team may send a surveyor to your home to value the work that needs to be done. You will then get the option to appoint your own builder to carry out this work or we can appoint one for you. If you’re claiming for a large loss such as a flood, escape of water (for example a burst pipe), fire or subsidence, our claims team will send a personal claim specialist to your home to survey the damage caused. Our dedicated claims team will then contact the correct tradesperson and suppliers to repair the damage and manage the process for you.


  4. Settling your claim

    If you take a cash settlement, this will be paid directly into your account where we take your direct debit from or we can issue a cheque. If your items are being replaced, the claim will be closed once you have received them. If a personal claims specialist has been appointed, your claim will be closed once you accept a cash settlement paid directly into your account, or all works are complete and replacement items provided. If any excess is due this will be requested before settlement of your claim. A number of number well known retailers around the UK are used so you could receive a gift card with the settlement amount applied. Please ensure you have a valuation of 3 years or less for any valuables/jewellery over £5,000.

Home Emergency

If you have selected the Home Emergency option, our trained advisors will provide immediate advice on how to minimise the impact of the emergency. They provide specialist approved tradesmen, 24 hours a day, 7 days a week. All work carried out is fully guaranteed.

Home Emergency assistance gives you £500 of cover and this usually assists in the following: Failure of the electricity supply Repairs to the plumbing or drainage system Removal of vermin. Securing a property when windows and/or doors have been damaged It also helps with the cost of accommodation if you're unable to live in your home. Home Emergency 0845 0727149.

  • Failure of the electricity supply
  • Repairs to the plumbing or drainage system
  • Removal of vermin.
  • Securing a property when windows and/or doors have been damaged
  • It also helps with the cost of accommodation if you're unable to live in your home.

Important Information

As an intermediary, we act on your behalf in arranging your insurance. Your insurance will be underwritten and administered by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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Get in touch

Visit a branch or agency

Enter a town, city or postcode to find your nearest branch.

Call us

  • 8am - 8pm: Mon to Fri
  • 9am - 1pm: Sat
0845 1200 100*

Important information

As an Intermediary, we act on your behalf in arranging your insurance.

Yorkshire Building Society home insurance is underwritten and administered by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark’s Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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