Our websites are not susceptible to the security flaw Heartbleed
April 17, 2014
In the next few weeks we'll be improving the way you can manage your account online using your mobile.
Following widespread news coverage regarding a web vulnerability called ‘Heartbleed’, the Society can confirm that its websites are not affected by this problem.
Members should be reassured that the Yorkshire Building Society Group treats the security of its customers’ information with the utmost priority, and that our website security teams have confirmed that our websites are not susceptible to the security flaw referred to in the media.
Our website security teams run regular security tests against our sites, and we use robust security processes to ensure our customers are protected. Customers do not need to change their YBS Group passwords. However, if you are concerned that your password may have been compromised or would like to change your password for peace of mind, instructions can be found here.
Many sites have been affected by this vulnerability, including many popular social media sites, email providers and shopping sites.
If you are concerned about the security of your information on any of the services you use, contact those sites directly.
Enter a town, city or postcode to find your nearest branch.
Report an online security issue using our form
Call our helpline 24 hours a day, 7 days a week
Alternatively you can visit your local branch or report it online