Your Society

Online & email frauds

Phishing

Phishing is a common type of fraud where a fraudster tries to trick people into revealing their online security passwords. The passwords will then be used to gain access to online accounts and commit theft.


The attacks are simple

A fraudster sends out a fake email that has been designed to look like a legitimate one from a financial organisation. The email directs or encourages people to visit an internet site to revalidate or reactivate access to their online accounts.

The internet site is fake. It has been designed to look like the target organisation's real internet site so may look very realistic. The website will contain a form for people to enter their passwords and other personal information. Once some passwords have been collected, they will be used to try to commit fraud. For more information look at our Email Fraud FAQs.


What to do

If you receive a Phishing email, DO NOT REPLY and DO NOT FOLLOW any of the instructions in it, even if the tone of the email suggests that action is required urgently.

  • We will NEVER ask for the whole of your password (except when you want to change it), only three characters from it.
  • We will NEVER send you an email with a link that directs you straight to any kind of logon page.
  • Always check the URL (address) of the web page you are viewing. All Yorkshire Building Society pages start with one of the following:
    • http://www.ybs.co.uk
    • http://www.yorkshirebuildingsociety.co.uk
    • https://online.ybs.co.uk"
    • http://email.ybs.co.uk
    • http://surveys.ybs.co.uk
    • http://www.ybs.jobs
  • Always check the security of the site before you logon by looking for the padlock.

If you receive a suspicious email, please forward it to us at phishing@emis.ybs.co.uk. We won't be able to respond to each message individually, but each message we receive will be looked into and we will take steps to close down any fake websites we identify.


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Yorkshire Building Society is one of the largest building societies in the UK. We offer a range of financial products and services including: savings & investment accounts, insurance products, loans, mortgages and more.

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Yorkshire Building Society is a member of the Building Societies Association and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. We are entered in the Financial Services Register under registration number 106085.

Any reference on this website or in our literature to the Financial Services Authority (FSA) should be deemed to mean the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA).