Chris Pilling - Chief Executive
Ian Bullock -- Sales and Marketing Director
Andy Caton - Corporate Development Director
Robin Churchouse - Financial Director
Rachel Court - General Manager Human Resources and Customer Service
David Henderson - General Manager Group Services & Chief Information Officer
Mark Jenkins - General Manager Commercial Development
Richard Wells - General Manager Risk
Chris joined the Society on 31 December 2011. He has a wealth of experience in delivering exceptional customer service both within the financial services sector and elsewhere. Prior to joining the Society Chris was with HSBC Bank Plc for six years, most recently as Head of Branch Network. His previous roles with HSBC also included Chief Executive of First Direct, which is its telephone and internet-based retail bank. Prior to HSBC, Chris held a number of senior marketing positions in various sectors including Marketing and Customer Services Director at ASDA, where he was instrumental in establishing ASDA’s first corporate social responsibility programme.
lan Bullock is a qualified actuary and joined the Society in February 2003 as Head of Insurance and Financial Services, soon acquiring responsibility for other functions. He was promoted to the General Management team in 2004 and became Sales & Marketing Director in April 2007. Ian has the responsibility for Product Development, Marketing and the Society's distribution network, including the branch and agency network and online business. He is also Chairman of Accord Mortgages Ltd, the Society's intermediary lending subsidiary.
Andy Caton joined the Society in 1991 as an economist and was appointed to the General Management team in 1998. On 1 July 2004, he was appointed Corporate Development Director and is responsible for the Treasury, Corporate Affairs, Group Legal/Secretarial and Corporate Development functions. Andy is also a director of the subsidiary Yorkshire Key Services Ltd and Yorkshire Guernsey Ltd, the Group's offshore deposit taking subsidiary.
Robin Churchouse joined the Society in July 2004 as Head of Finance. He was promoted to the General Management team in June 2006 and was appointed Finance Director on 1 June 2010. He also has responsibility for the Group's Internal Audit and Corporate Planning functions. Before joining the Yorkshire, Robin gained a wide range of experience across a number of financial services organisations, including roles in finance, planning and strategy, management consultancy, corporate finance and prudential regulation.
Rachel Court was appointed to the General Management team in 2006 and is responsible for the Human Resources and Customer Services functions. She is also Chairman of Yorkshire Guernsey Ltd. Having joined the Society in 1991, Rachel has gained a broad experience across the Group starting in the Customer Service functions of Mortgage Arrears, Mortgage Administration and Investment Services. She then spent a period as Sales Director of Accord Mortgages Ltd before becoming the Society’s Head of Mortgages prior to her appointment as a General Manager.
David Henderson joined the Society in August 2007 as Chief Information Officer, and has responsibility for the Group’s IT, Premises, Programme Delivery and Corporate Shareplan functions. He is also Chairman of the subsidiary Yorkshire Key Services Ltd which offers IT solutions and account administration services to other financial institutions. David continues to head the integration work associated with the Group’s mergers and other acquisitions.
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Mark Jenkins joined Chelsea Building Society in September 2009 and was a member of the Chelsea board from October 2009. Following the Chelsea's merger with the Yorkshire in April 2010, Mark became the General Manager for the Yorkshire’s Commercial Development function and is responsible for three key areas: Buy-to-let, commercial and social housing lending. Before joining the Society he spent 10 years with Price Waterhouse and a further 15 years with the Nationwide Building Society. A chartered accountant by profession, he has a wealth of corporate finance and commercial lending experience.
Richard Wells joined the Society in November 2010 as General Manager, Risk. He is responsible for managing all of the risks planned or encountered by the Group. Richard has extensive experience of risk management within the financial services industry including senior risk management roles at a number of the UK’s major banks and building societies.
Yorkshire Building Society is one of the largest building societies in the UK. We offer a range of financial products and services including: savings & investment accounts, insurance products, loans, mortgages and more.
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Yorkshire Building Society is authorised and regulated by the Financial Services Authority (FSA).
