Contact us
Choose one of the options below to contact us or receive more information.
Or simply call us by using one of our helpline numbers below. All calls are charged at lo-call rates.
| Type of enquiry |
Phone numbers |
Opening hours |
|
Main switchboard (general enquiries) |
0845 1 200 100* |
8.00am - 8.00pm, Mon-Fri
9.00am - 1.00pm, Sat |
| For overseas customers |
(+44) 1274 353228 |
8.00am - 8.00pm, Mon-Fri
9.00am - 1.00pm, Sat |
|
Internet Support Helpline |
0845 1 200 805* |
8.00am - 8.00pm, Mon-Fri
9.00am - 1.00pm, Sat |
| Insurance Policy Helpline - existing members |
0845 1 200 200* |
8.00am - 8.00pm, Mon-Fri
9.00am - 1.00pm, Sat |
| Share Plan Account Helpline - existing members |
0845 1 200 300* |
8.30am - 5.00pm, Mon-Fri
9.00am - 1.00pm, Sat |
| Lost or stolen LINK cards Helpline |
0845 9 10 11 12* |
24 hours a day, 7 days a week |
Home Assistance -
24 hour Emergency Claims Helpline |
0800 7 832 720** |
8.30am - 5.00pm, Mon-Fri
9.00am - 1.00pm, Sat |
| All Offshore account enquiries - account holders and new overseas customers - Yorkshire Guernsey Ltd |
(+44) 1481 710 150 |
9.00am - 5.00pm, Mon-Fri |
| Textphone facility |
18001 0845 1200 851* |
8.00am - 8.00pm, Mon-Fri
9.00am - 1.00pm, Sat |
* BT landline calls to 0845 numbers cost no more than 5 pence per minute. Charges from other service providers may vary and calls made from mobiles usually cost more.
** Calls from landline phones are free however mobile providers may charge.
All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security.
Head office
Yorkshire Building Society Head Office
Yorkshire House,
Yorkshire Drive,
Bradford,
West Yorkshire,
BD5 8LJ.
Map and directions to Head Office.
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