You can simply call us by using one of our helpline numbers below. All calls are charged at lo-call rates.
| Type of enquiry | Phone numbers | Opening hours |
|---|---|---|
|
Main switchboard (general enquiries) |
0845 1 200 100* | 8.00am - 8.00pm, Mon-Fri 9.00am - 1.00pm, Sat |
| For overseas customers | (+44) 1274 353228 | 8.00am - 8.00pm, Mon-Fri 9.00am - 1.00pm, Sat |
|
Internet Support Helpline |
0845 1 200 805* |
8.00am - 8.00pm, Mon-Fri 9.00am - 1.00pm, Sat |
| Insurance Policy Helpline - existing members | 0845 1 200 200* | 8.00am - 8.00pm, Mon-Fri 9.00am - 1.00pm, Sat |
|
Arrears Helpline
|
0800 915 0411 | 8.00am - 8.00pm, Mon-Fri 9.00am - 1.00pm, Sat |
| Share Plan Account Helpline - existing members | 0845 1 200 300* | 8.30am - 5.00pm, Mon-Fri 9.00am - 1.00pm, Sat |
| Lost or stolen LINK cards Helpline | 0845 9 10 11 12* | 24 hours a day, 7 days a week |
| Home Assistance - 24 hour Emergency Claims Helpline |
0800 7 832 720** | 8.30am - 5.00pm, Mon-Fri 9.00am - 1.00pm, Sat |
| All Offshore account enquiries - account holders and new overseas customers - Yorkshire Guernsey Ltd | (+44) 1481 710 150 | 9.00am - 5.00pm, Mon-Fri |
| Textphone facility | 18001 0845 1200 851* | 8.00am - 8.00pm, Mon-Fri 9.00am - 1.00pm, Sat |
* BT landline calls to 0845 numbers cost no more than 5 pence per minute. Charges from other service providers may vary and calls made from mobiles usually cost more.
** Calls from landline phones are free however mobile providers may charge.
All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security.
Yorkshire Building Society is one of the largest building societies in the UK. We offer a range of financial products and services including: savings & investment accounts, insurance products, loans, mortgages and more.
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Yorkshire Building Society is authorised and regulated by the Financial Services Authority (FSA).