YBS Commercial Mortgages two years on...


Our story began in June 2019 with the re-branding from N&P Commercial Mortgages and this is when I joined the business.



Tom Simpson

Our commitment was that any change should be meaningful in terms of what we wanted to deliver to our broker partners, existing and new customers and our people. This wasn’t going to be a short-term change but the start of a long-term commitment to commercial finance in the UK.

Just before we annualised in 2020, our overall lending output was impacted by the Coronavirus lockdown, investor confidence, the ability to complete valuations and the economic impact on key sectors. Launching and building a new Commercial Mortgages business amid a pandemic has certainly been an interesting challenge! In particular, making the right decisions to simultaneously ensure we are doing a good job from a commercial, risk, customer, broker, colleague and balance sheet perspective.

However, our positive response to continue lending through the pandemic, supported by launching new products and a growing broker panel, enabled us to deliver increasing levels of mortgage completions. Along with establishing our three new regional offices, strengthening our Customer Due Diligence and Underwriting teams and the positive support for our portfolio proposition, we have created a strong platform on which to build success in 2021.

Key achievements:

  • Supported customers with our first ever repayment holiday, responding to their needs in just 48 hours.
  • Recruited fantastic new colleagues (some who we’ve still not had the pleasure to meet in person yet!).
  • Achieved record levels of enquiries, applications, offers and completions.
  • Remained open for business, lending for BTL and commercial mortgages by focusing on supportable sectors to protect borrowers and Society depositors.
  • Expanded into new product areas, launching limited company holiday let, interest-only fixed rate for semi-commercial investments and the houses in multiple occupation (HMO) product.
  • Trebled our lending appetite, raising maximum exposure thresholds across BTL and commercial to £15m.
  • Made sure good borrowers who’ve utilised the government support schemes were not penalised.
  • Expanded our broker panel five-fold to over 120 active relationships.

Our first two years...


June 2019    

Positive beginning

We started our journey as YBS Commercial Mortgages in June 2019 with 25 colleagues based in one office and 9 panel broker partner. This launch was the first step in our goal to provide a long-term stable lending option to more customers than ever before.

November 2019    

Growth

Bristol and Manchester regional offices open.

January 2020    

Expansion

For the start of 2020 we doubled the size of our team, welcoming 15 new colleagues to take on roles in four newly created teams, dedicated to: Business Development, Products, Customer Due Diligence and MI & Systems.

February 2020    

Growth

Birmingham regional office opens.

March 2020    

Proactive

COVID STRIKES!

Launch payment holidays for the first time ever in just 5 days.

April 2020    

Innovative

Launch NEW 5yr fixed rate products for corporate BTL.

May 2020    

Diverse

Launch NEW 10yr fixed rate prducts for corporate BTL

June 2020    

Supportive

Reassure the market we are financially strong, stable and offer support to our customers long term.

August 2020    

Innovative

Launch NEW BTL product for holiday lets.

September 2020    

Flexible

Launch 5 yr and 10yr fixed rates for personal BTL.

January 2021    

Diverse

Launch of Semi-Commercial product range.

March 2021    

Growth

Additional Relationship Directors join our Midlands team.

April 2021

Winner

Awarded 'Best Service from a Commercial Mortgage Provider' at the Business Moneyfacts awards.

Business Moneyfacts Award logo - winner 2021

Most recently, our entire team is thrilled to have won the Best Service from a Commercial Lender Award. Delivering dedicated and personal service has always been core to our proposition and we’re focused on building our team with some high-quality recruitment, expanding our award-winning product range and refining our policies and processes. Everyone at YBS Commercial is committed to supporting our borrowers and brokers to achieve their ambitions and goals. Receiving industry recognition is something that we are all extremely proud of. Thank you to everyone that nominated us.

With 2020 now a triumphant memory for us at YBS Commercial Mortgages, we’ve turned our full attention to achieving even more in 2021. The opportunities ahead for our business are vast. A key challenge will be ensuring we prioritise, finish what we start and therefore become the best Commercial Mortgage Lender in the UK for those brokers and borrowers who want a reliable partner with a long-term outlook.

On behalf of the team here at YBS Commercial Mortgages, I’d like to extend our thanks to all our broker partners and borrowers who have supported us over a very challenging first two years.

Tom Simpson, Managing Director
YBS Commercial Mortgages