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Newcastle upon Tyne

We are situated at the top of Northumberland Street in Newcastle's city centre, 50 yards down from the Haymarket Metro, on the same side as Marks & Spencer. Please pop in to meet the team and see how we can help you over a cup of coffee.

Visit the branch

If you're planning on visiting us, please enter a town, city or postcode and we will help you get directions.


Parking is available in the city at a number of pay and display car parks. The nearest car park is an NCP (pay on exit) on John Dobson Street.


139 Northumberland Street Newcastle upon Tyne Tyne & Wear NE1 7AG

Opening hours**

**Please note: Times may differ around bank holidays. Customers should call our Member Contact Centre or local branch for opening hours.

  • 9am - 5pm: Mon, Tues, Thur, Fri
  • 9.30am - 5pm: Wed
  • 9am - 12pm: Sat

Talk to the branch

Arrange a meeting at your local branch, or request a phone call.

Request appointment

Call us

0191 283 0297


0191 261 2019
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