Mortgage help
Need some help & support with your mortgage or want to know a bit more about mortgages? Our help pages will guide you through what you need to know.
If you’ve been impacted by COVID-19
If you’re having difficulties meeting your next mortgage payment and you wish to request a payment holiday you can now do that online. You don’t need to provide any documentation; you will just need to self-certify that your income has been either directly or indirectly impacted by COVID-19.
How do mortgages work?
There’s a lot to consider if you’re thinking about applying for a mortgage or have a mortgage already, so we’ve created some mortgage help pages to provide some support. We have a number of help pages relating to mortgages and you can also browse our How to Apply guide pages for queries relating to mortgage applications or the Existing Mortgage Customers section for help if you already have a mortgage with Yorkshire Building Society.