Here’s what some of the Silver Line’s beneficiaries say of the support they receive:
“The Silver Line saved my life, I was so depressed and miserable when I reached out.”
“I have the TV on at times, but you can't talk to it - it's nice to have a conversation with a real person.”
Yorkshire Building Society is the Silver Line’s longest standing corporate volunteering partner and thirty-seven of our colleagues are Silver Line ‘Friends’, who call an older person they have been matched with for a weekly chat. Colleagues are able to use some of their annual 31-hour volunteering allowance to take part in the programme and their feedback has been amazing:
Fiona Oates, HR Consultant, said: “The Silver Line makes such a difference to those who are lonely. After a year of weekly phone calls I’ve truly gained a friend. I know that John looks forward to our weekly phone calls as much as I do.”
Vicky Cooper, Customer Consultant at YBS Dartmouth branch, added: “I’m grateful for this as it’s a really positive experience for me and my Silver Line friend, Vera. I feel I’m making a difference to someone's life, which is amazing!”
The support provided by our Silver Line Friends has an impressive impact on the older people who receive weekly calls:
We’re aiming to help more older people fight isolation and loneliness by increasing the number of colleagues who are Silver Line Friends to 75 this year. To find out more about the Silver Line, please click here.
We’re continuing to build on the success of our apprenticeship scheme
Our colleagues volunteer their time in schools to improve young people’s financial education.
Colleagues swap their beds for sleeping bags to raise money for End Youth Homelessness.
The way consumers use financial services is evolving, leading to some necessary changes for us to meet our customers’ changing needs.
Hundreds of our colleagues take on our Peak District challenge for End Youth Homelessness.
We’re working towards our ambition of creating an inclusive work environment, where all colleagues can contribute to the Group’s success.
We are supporting homeless young people this Christmas as part of our charity partnership with End Youth Homelessness (EYH).
With EYH, we have housed 15 young people since launching in June.
Building on the success of our apprenticeship scheme, we’ve opened 24 new positions across 10 different business areas.
We are proud to have been a double winner at the Third Sector Business Charity Awards 2016.
Our six Savings Pledges reflect how we believe savings institutions should behave.
Over 1,300 solar panels installed at our Bradford and Peterborough offices .
Everyday Thanks was launched in September 2015 as part of our Group’s 150th birthday.