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Corporate governance

Guidelines that are in our members' interests

We run our Society responsibly because we always have your long-term financial security in mind.

Trust our principles

What is corporate governance?

Corporate governance is a set of best practice principles and processes which depict how an organisation should be run. These guidelines ensure that the organisation is able to fulfil its goals and objectives in a way that benefits its members and other stakeholders such as our colleagues and the local communities in which we serve.

Why it's important to us

As members of our Society, you put your trust in us to look after your money. In return, you can trust the Board to look after your interests by following best practice in corporate governance. We follow the principles and provisions of the UK Corporate Governance Code that are relevant to us, yet not those we believe inappropriate for a building society.

If you'd like more information, the Board has published a detailed Corporate Governance Report, 2018

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Get in touch

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  • 8am - 8pm: Mon to Fri
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0345 1200 100*

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0345 9 10 11 12*

*When our office is closed this is an automated service. A colleague will be in touch when we reopen.

Alternatively you can visit your nearest branch or report it online


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