Inside your society

Members welcome

To our members, we're more than just a name. We're one of the UK's largest and most successful building societies with over 250 branches and local agencies across the whole country. So wherever you live, we're always there for you.

Inside our Head Office

Where else would you expect to find our Head Office other than right in the heart of Yorkshire. Situated on the outskirts of Bradford, Yorkshire House is part of an impressive £32 million development. More than that, it's home to over 1,300 Yorkshire Building Society colleagues, and it looks after nearly 4,000 colleagues in the wider Group. In May 2013 we announced plans for further investment in our Yorkshire House office plus the addition of a new office site at Broad Gate, Leeds.

Inside our Group

Following a series of successful building society mergers, The Yorkshire now includes the businesses of former building societies, Chelsea Building Society and Norwich & Peterborough Building Society. If you are a customer of either of these other brands, you are also a member of the Yorkshire Building Society - with all the rights and benefits that brings. Although we each have a unique and individual personality, we work closely together.

Inside our network

With assets worth over £42 billion, we're in a position of financial strength to offer our members financial security and long term value. More than that, we've made a promise to our members to earn their trust by understanding what matters most to them:

• To offer honest value
• To make things easy
• To take personal pride
• To be genuine
• Be straightforward
• To go the extra mile
• To support our communities

Inside our vision

Our vision is clear and simple. We aim to be the most trusted provider of financial services in the UK.

Together, we can achieve this by:

• Attracting and retaining talented people who share our vision of a Society built on trust
• Delivering the best customer experience built on empathy, simplicity and trust
• Ensuring a sustained, risk aware financial performance that ensures real financial security for our members
• Delivering products, processes and systems across our entire network that are simple to use
• Supporting out local communities