Short online form
No legal work or conveyancer
Often no affordability or credit checks
Complete the product transfer form
Step-by-step guide
Product transfer mortgage rates
How to get a product transfer
1. Choose a new deal
We’ll write to your client 90 days before their fixed deal ends so they can look at new deals.
Compare our deals to find the right product for your client.
2. Complete the form
Complete the product transfer form to request the new deal.
We need this at least 3 weeks before the end date, to make sure we can process the new deal and stop them going onto SVR.
3. Return the signed mortgage offer
We’ll email you the mortgage offer for your client to sign. You can then scan and email this back to us.
Once the offer is signed, it cannot be changed.
4. We’ll confirm it’s complete
The new deal will start the day after the old one ends, so there are no ERCs.
We’ll email your client to confirm it’s done and what their new payments will be.
Frequently asked questions
Your client will need to pay a product fee. We’ll confirm what this is in the mortgage offer. They can choose to pay the fee upfront or add it to the mortgage.
If your client needs a valuation, there will be a valuation fee as well. We’ll let you know if they need one.
Your client can change their mind before they sign the mortgage offer. Once it’s signed, they cannot make any changes.
They cannot make a product transfer. Product transfers are only for clients who are currently on a fixed rate deal.
Want to get in touch?
Call us
Monday to Friday 9am to 5pm
Calls to 03 numbers are charged at the same rate as 01 or 02 numbers from all phones.