COOKIES

These cookies allow you to move around the website and use its features, such as allowing secure access to your logged in areas of the website. Without these cookies, services you have asked for cannot be provided.

We use strictly necessary cookies to:

• allow the website to work effectively
• help keep your visits to the logged in area secure
• allow you to log-in and vote in our AGM

These cookies collect information about how visitors use a website, for instance which pages visitors go to most. These cookies don’t collect information that identifies a visitor - all the information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

We use performance cookies to:

• check if you have cookies enabled
• identify what stage of an application process you are in
• help us understand how our website is used so we can improve customer experience
• help us improve the content on our website
• help us understand what errors come up so we can fix them

Our performance cookies will not store any personal information about you unless you proceed with an application. Then the details of your application may be linked to your customer record.

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For example, these cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can control. They may also be used to provide services you have asked for, such as watching a video, or to remember information that you have already provided on previous visits to a website.

We use functional cookies to:

• store preferences that you select, such as font size
• remember your username or customer number, if you’ve asked us to
• remember if we've asked you to fill in our online survey (so we don't keep pestering you)
• remember the options available to you through our online appointment booking system while you're on the website.

These cookies are used to deliver adverts that are more relevant to you and your interests. For example, if you're looking for a mortgage, you might see more advertisements for mortgages - simply because the cookie has detected what you're looking for. They are also used to limit the number of times you see an advertisement, as well as to help measure the effectiveness of advertising campaigns.

Targeting cookies are usually placed by third parties such as advertising networks with the website operator’s permission, so they are usually linked to site functionality provided by the third party organisation.

We use targeting cookies to:

• Identify how effective our advertising is and provide you with information in the future that we believe is relevant to you

We work closely with some third party companies who provide services such as customer feedback, advertising, and social networking. In these cases, the third party organisation may set their own cookies which are controlled by them and covered by their own policies:

Please note YBS is not responsible for the content of external websites.

You can turn off targeting cookies only by blocking specific companies if you’d prefer. You will still receive advertising on the internet, but the ads you see may not be as relevant to you and your interests.

You can set your preferences here: www.youronlinechoices.com/uk/your-ad-choice