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We don't need a customer charter to tell us how to look after our customers. It just comes naturally. Our people genuinely care, and deliver the sort of experience you'll want to tell your friends about.
Because of our exceptional service, 9 out of 10 of our customers would happily recommend us†. We also earned a string of 'Best Buy' mentions and awards over the last few years*.Find out more about Your Society
See for yourself how our straightforward, honest products and excellent service have been drawing a lot of attention.
Moneywise Customer Service Awards 2013
Consumer Moneyfacts Awards 2013