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Contact us

Whether it's in branch, by phone or online, a general enquiry, a complaint or a suggestion to help us improve, we're here to help.

We are mailing our annual savings statements and tax deduction certificates from 17th April through to 6th May. If you have more than one account with us, you may receive some statements later than others.  All statements however should be received by 11th May.

In branch

In Branch

Enter a town, city or postcode to find your nearest branch.

By Phone

By Phone

If you have an enquiry and would like to speak to us, please call our friendly staff.

Complaints & Feedback

Help Us Improve

If you have a complaint or have feedback or suggestions to offer.



Whether you have a question or general enquiry, complete our contact form to send us an email.


Secure messaging

If you are registered to use our Online Services, log in to send us a secure message.


Our Head Office

Our Head Office

A map and directions to our Bradford based Head Office.

Your questions answered

For further help and to answer any other queries you may have, why not look at our frequently asked questions.