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Your current address details.
The mortgage account number.
You may need to answer some security questions.
You should make sure you carefully read the Initial Disclosure Document (154 KB) before requesting a transfer.Switch your deal
You should only use the online switching form if:
If you are not eligible to switch your deal online or would like some advice, find out how to get in touch.
The property should be your main residence, or there should be an authorised letting in place.
Your mortgage must have less than one month's arrears (maximum amount of £100 at the time of transfer) and no more than one missed payment in the past 12 months.
The part(s) of your mortgage being transferred must have a remaining term of at least the same as the new deal.
The total amount being moved to a new deal must be at least £10,000.
You must pay any Early Repayment Charges on your existing mortgage, as applicable.*
You must meet all our other normal lending criteria.
Your current mortgage mustn't have conditions preventing you from changing deal. We'll let you know if this is the case.
As long as you meet our eligibility criteria, we'll send through your formal transfer offer in the post within five working days.
You’ll need to sign the acceptance and advice waiver form and send it back to us within 14 days of the offer date.
We'll change you over to your new mortgage deal as soon as we receive your acceptance and your existing mortgage deal ends.
We'll get in touch by post to confirm your new payment amount and then you're all set.
As soon as you receive your offer from us in the post you can pay any outstanding Product Fee or Early Repayment Charges. You can do this by calling us on 0345 1200 822* or if you prefer, you can visit us in branch .
You should check your mortgage statement to see if you are still within your Early Repayment Charge (ERC) period for any part of your mortgage. If this is the case, then charges will apply should you do a transfer.
If the ERC period ends within the next 90 days, you can apply for your transfer now but it will not take place until after the ERC period has ended, unless you tell us that you wish to complete the transfer earlier than this, and agree to pay the charge. Any applicable early repayment charges must be paid on completion of the transfer.
If you would like to request a new deal in person, why not visit us in branch and meet with one of our qualified mortgage advisers.
Speak to one of our friendly mortgage advisers who can help you transfer to a new deal.