We're making some important changes to our branches from April 2016. Find out more
When you register an enquiry or complete an application you will be agreeing to the use of your personal information.
We will use your personal information, together with other information available including sensitive information, as appropriate, to process your enquiry, set up and administer the account and services you have with us, contact you where necessary, for fraud prevention and detection, legal and regulatory compliance, marketing and market research and general business purposes.
For full details see our leaflet How we use your personal information (81 KB) that also provides detailed information about Business Relationships, Sources and sensitive information.
To view some of the document you will need to have Adobe Acrobat reader installed. If you have not already got this and would like to download it, visit the Adobe web site.
You have the right to have any inaccuracies corrected, to object to direct marketing at any time and a right of access to your personal records held by us, subject to the payment of a fee.
Complete a Submit Access Request Form (96 KB)
Our leaflet Your rights and the Data Protection Act (71 KB) has full details about all your rights under the Data Protection Act and how to invoke them. It also includes information about our legal obligations to you, and the Credit Reference and Fraud Prevention Agencies we use along with other useful information.
To view the document you will need to have Adobe Acrobat reader installed. If you have not already got this and would like to download it, visit the Adobe web site.
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