BANK RATE CHANGE
On 2 November 2017, the Bank of England announced that the Bank Base Rate would increase with immediate effective from 0.25% to 0.50%.
It only takes a minute to register and once you have access, you can manage your accounts online and take advantage of some of our online services (this depends on the type of account you hold):
It's easy to register to access your accounts online - watch our quick video guide to find out how to get started.
Just to make you aware, when accessing your account using your mobile some facilities may not yet be available.
The terms and conditions of your savings accounts will remain unchanged with one exception. By registering for online services you are agreeing to no longer receive a printed statement for any of your savings accounts. You can request a printed statement in future, should you need one, by calling us.
If you have a mortgage with us you will be able to view year end mortgage statements and if you have an offset mortgage you can view offset mortgage and savings balances and also transfer money to and from any offset savings accounts.
To protect you and your money, some transactions you carry out online will use our transaction confirmation service. When paying into your account with a debit card, we have adopted Verified by Visa and MasterCard Securecode for additional protection depositing funds. For more details on our security procedures please read our Security page.
Find out which online services are available for each of our savings products.
Once you register for online access to your accounts, you can also use the same password for any telephone transactions (subject to the terms of your account).
When you call us, you'll be asked for three characters from your online account password - just so we can verify your identity.
It's easy to register – you'll just need to enter some of your account details and follow the steps below:
If you'd like some help with the registration process, read our handy guide.
This will also tell you how to login if you have forgotten any of your online account details.