The report introduces our new strategy which focuses on four areas - Customer, People, Community and Environment - and details our progress to date.Find out more
As a mutual organisation we have been committed to going the extra mile to help improve people’s lives for over 150 years.
Building on this legacy, our new corporate responsibility strategy aims to create a lasting, positive impact on society, because we believe society matters.
Building on the success of our apprenticeship scheme, we’ve opened 24 new positions across 10 different business areas.
We are proud to have been a double winner at the Third Sector Business Charity Awards 2016.
We've reduced our environmental impact, and in 2016 we were certified as CarbonNeutral®.
Our six Savings Pledges reflect how we believe savings institutions should behave.
Over 1,300 solar panels installed at our Bradford and Peterborough offices .
Our colleagues volunteer their time in schools to improve young people’s financial education.