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Important notice for customers: On Saturday 25th November, one of our banking services providers is carrying out maintenance on its computer systems. As a result, if you send Faster Payments from your account on Friday 24th November, there may be a delay before these are credited to the receiving account. We apologise for any inconvenience caused.

Bank rate change: On 2 November 2017, the Bank of England announced that the Bank Base Rate would increase with immediate effective from 0.25% to 0.50%. Find out more

Protecting members' interests

How we ensure your long term benefits

Providing excellent products and services and keeping out opportunists

Let's make an agreement

Information for savings and mortgage customers

As the Yorkshire Building Society is a mutual organisation, we want to protect our members from any disruption to our business caused by opportunists or speculators. That's why we actively discourage financial speculation through the Society's Charitable Assignment scheme.

What this means for new customers

All new members when opening a savings account or applying for a mortgage must enter into an agreement to join the scheme. This means that for five years from the date when the account is opened or mortgage is completed, you agree to assign any windfall conversion benefits you may become entitled to over to the Yorkshire Building Society Charitable Foundation. After the five years you will be entitled to any windfall conversion benefits that you may become entitled to.

What this means for existing customers

If you were a member on April 8th 1998 and have continued to be a member since then, you are not affected by this scheme and you may open new accounts without signing the agreement.

If you'd like more information, just contact your nearest branch or call us on 0345 1200 100*

Please note

We reserve the right to make special arrangements for certain people where it is appropriate to do so

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  • 8am - 8pm: Mon to Fri
  • 9am - 1pm: Sat
0345 1200 100*

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0345 9 10 11 12*

Alternatively you can visit your local branch or report it online