You can simply call us by using one of our helpline numbers below. In order for us to deal with your account more efficiently please have your account number to hand.
Important notice: we are carrying out maintenance on our computer systems during Saturday 24 and Sunday 25 March. Find out how our services are affected
Speak to one of our advisors between:
Or, by using our 24-hour automated line you can:
Our automated line is available 24 hours a day and allows you to:
** Please note: online account holders cannot check their balance or recent transactions by calling this number. To do this please log into your online account.
For any password re-sets our automated lines are open 24 hours a day.
All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security.
It's what our society was built on, and what we continue to build on today. That's why 3.5 million members trust us with their money, and why we go out of our way to offer good, honest products that give good, honest returns.
We believe in financial security and we are here for the long term. Right in the heart of the communities we serve. Solid. Dependable. Trustworthy. And that's what makes the Yorkshire, the Yorkshire.