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My online account
With YBS

Welcome to YBS

From Monday 9th July (when your N&P savings account changed to a YBS savings account), you are able to register for online services with YBS.

There'll be no delay getting access to your account online - you'll be able to register, view your account and transact if you wish, all on the same day.
 

Before you register

Please check your contact details are up to date.

This is important as during the registration process, you'll need to complete an automated phone call therefore we need to make sure we have an up-to-date phone number for you.

You can check your details by visiting your local branch, or calling us on 0345 1200 100.
 

Online account registration

It only take minutes to register and once you have access, you can manage your accounts online and take advantage of some of our online services (this depends on the type of account you hold):

  • View your statements and search transactions
  • Deposit money to your account with a debit card
  • Set up transfers out of your savings accounts
  • Update your personal details
  • Send us a secure message
  • Choose to receive your future AGM (Annual General Meeting) information online

Your new YBS account number

Your new YBS account number was sent to you in June.

You will need this to register for YBS online services.


 

What if I was already online with N&P?

Your N&P login details will not work on the YBS website. You will therefore need to register for YBS online services, even if you previously used online services with N&P.

What if I’m already online with YBS?

If you have already registered to view/manage your existing YBS account(s) online you won’t need to register again when your N&P account(s) change to YBS. When you login to YBS from Monday 9th of July your former N&P account(s) will appear alongside your existing YBS ones.

 

Did you know?

Once you register for online access to your accounts, you'll also be able to use the same password for any telephone transactions (subject to the terms of your account).

When you call us, you'll be asked for three characters from your online account password - just so we can verify your identity.
 

 

What will I need to register?

You'll need;

  • your new YBS account number
  • some personal details
  • access to a phone number that you have provided to us

Please note:
You need to be aged 16 or over to register to view and manage your account online.

By registering for online services you are agreeing to no longer receive a printed statement for any of your savings accounts. You can request a printed statement in future, should you need one, by calling us.

 

Remember

You need to make sure (before you register) that we hold up-to-date contact details for you.

You'll need to register for YBS online services, even if you previously had login details for the N&P site.


 
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What can I do with my account online?

The table below shows which online services are available for each of our savings products.

  View statements Pay in using debit card Internal/external transfers Standing orders Amend interest instructions Close account
Access Saver Yes Yes Yes To another YBS account only Yes Yes
Cash Card Saver Yes Yes Yes To another YBS account only Yes Yes
Freedom Account Yes No No No No No
Help to Buy:ISA Yes Yes Yes No No Yes
Instant ISA Yes Yes Yes No Yes Yes
Internet Saver Yes Yes Yes To another YBS account only. Yes Yes
ISA Plus Yes Yes Yes No Yes Yes
Monthly Regular Saver Yes Yes Yes No Yes Yes
Notice Saver Yes No No No No No
Offset Yes Yes Yes Yes No Yes
One Day Account Yes No No No No No
Triple Access Saver (TAS) Yes Yes Yes No Yes Yes
Online TAS Yes Yes Yes To another YBS account only. Yes Yes

To find out more about what you can do online please visit our online guide.

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Additional security

To protect you and your money, some transactions you carry out online will use our transaction confirmation service. When paying in to your account with a debit card, we have adopted Verified by Visa and MasterCard Securecode for additional protection depositing funds. For more details on our security procedures please read our security page.

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