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Important notice: one of our banking services providers is carrying out maintenance on its computer systems during Saturday 18th and Sunday 19th August.

Find out how our services are affected
Help and Support

SAVINGS ACCOUNTS -
ONLINE FACILITIES

Find out which savings accounts can be managed online.

Our personal payment accounts are:

  • Cash Transactor Deposit (card)
  • Cash Transactor Share (card)
  • Cashkey

Please note, we don’t currently have any personal payment accounts on sale.

The Financial Conduct Authority requires us to publish the following information about our personal payment accounts.

 

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Online

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Internet Saver Yes Yes Yes Internal only Yes Yes
eSaver Yes Yes Yes Internal only Yes Yes
eISA Yes Yes Yes Internal only No Yes
Fixed Rate ebond Yes Yes* No No Yes No
Fixed Rate access ebond Yes Yes* Yes No Yes Yes
Fixed Rate eISA Yes Yes* No No No No
Triple Access Saver Yes Yes Yes Internal only Yes Yes
Triple Access Saver ISA Yes Yes Yes Internal only Yes Yes

Tax-free

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Help to Buy ISA Yes Yes Yes No No Yes
Fixed Rate Cash ISA Yes Yes* No No Yes No
Triple Access Saver ISA Yes Yes Yes No Yes Yes
Instant ISA Yes Yes Yes No Yes Yes
Fixed Rate Anniversary ISA Yes Yes** Yes** No No Yes**
ISA Plus Yes Yes Yes No Yes Yes
Monthly Income ISA Yes Yes Yes No Yes Yes

Fixed-Term

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Fixed Rate Bond Yes Yes* No No Yes No
Fixed Rate Access Bond Yes Yes* Yes No Yes Yes
Rollover Bond Yes Yes*** Yes*** No Yes Yes***
YAA Rollover Bond Yes Yes*** Yes*** No Yes Yes***

Easy Access

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Single Access Saver Yes Yes Yes No Yes Yes
Cash Card Saver Yes Yes Yes No Yes Yes
Triple Access Saver Yes Yes Yes No Yes Yes****
Offset Yes Yes Yes Yes No Yes
Offset Plus Yes Yes Yes No No Yes
Access Saver Yes Yes Yes No Yes Yes
Postal Saver Yes Yes Yes No Yes Yes
Cash Transactor Book Yes Yes Yes Internal only Yes Yes
Cash Transactor Card Yes Yes Yes Yes No Yes
Notice Saver Yes No No No No No
Advantage 50+ Yes No No No No No
Community Saver Yes No No No No No
Registered Charities Yes No No No No No

Regular Savings

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Monthly Regular Saver Yes Yes Yes No Yes Yes

Children's

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
One Day Yes No No No No No
Freedom Yes No No No No No
Child Trust Fund Yes No No No No No

* While open for deposits
** In anniversary month
*** In rollover month
**** Subject to maximum no. of withdrawals

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Get in touch

Visit a branch or agency

Enter a town, city or postcode to find your nearest branch.

Call us

  • 8am - 8pm: Mon to Fri
  • 9am - 1pm: Sat
0345 1200 100*

Online security
Report an online security issue using our form


Report a lost/stolen card

Call our helpline 24 hours a day, 7 days a week

0345 9 10 11 12*

Alternatively you can visit your nearest branch or report it online

 

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