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Look out for a change in the appearance of your YBS website soon. We are redesigning the site and will be launching the new website in the next few weeks.

High winds

Tips to help protect you and your home against high winds

  1. Put the following RSA claims number 0345 072 7147 in your phone with your policy number as reference
  2. If you have time and it is safe – inspect your roof to ensure you don’t have any loose or broken tiles. These could blow off and damage your property further or injure somebody
  3. Secure garden furniture like trampolines, wheelie bins and plant pots so that these can’t blow around
  4. Make sure fences and gates have been secured as these are not covered under your policy
  5. Download the Met Office app to your phone, this will allow you to keep up to date
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If you have been affected by high winds

  • Stay indoors and keep safe until the high winds have passed
  • Once it is safe to do so, take photos and make a list of all damaged items
  • Ring the claims number below as soon as you can to let them know what’s happened
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Making a claim

Please call
0345 0727147.

The telephone lines are open

  • 8am – 8pm: Mon to Fri
  • 8am – 1pm: Sat

They will register your claim and provide you with all the help and guidance they can.

If you benefit from Home Emergency cover on your policy then your home may be protected against certain emergency situations. The Home Emergency team can be contacted 24 hours a day 7 days a week on 0345 0727149.

We are here to support you, working together to help make those difficult times a little bit easier...


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Get in touch

Visit a branch or agency

Enter a town, city or postcode to find your nearest branch.

Call us

  • 8am - 8pm: Mon to Fri
  • 9am - 1pm: Sat
0345 1200 100*

Online security
Report an online security issue using our form

Report a lost/stolen card

Call our helpline 24 hours a day, 7 days a week

0345 9 10 11 12*

*When our office is closed this is an automated service. A colleague will be in touch when we reopen.

Alternatively you can visit your nearest branch or report it online


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Important information

As an intermediary, we act on behalf of RSA in arranging your insurance. Your insurance will be underwritten and administered by RSA (Royal and Sun Alliance plc (No 92792). Registered in England and Wales at St. Mark’s Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. We do not ask you to pay a fee but we receive a commission from RSA which is a percentage of the total annual premium paid by you each year. We may also receive a share of the profit from the policies which we sell, if RSA calculates that a profit has been made.

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