Our app gives you fast, secure access to view and manage your savings:
You can see your savings accounts, transactions, and balance in the app
You can view and update your personal details
Make deposits to your savings using just the app
If you have any feedback or you’re experiencing any issues with the YBS app, you can email us at: YBSSavingsApp@ybs.co.uk Please send us relevant screenshots and details so we can help resolve any issues you are having
Get set up in 4 easy steps:
Register to manage your accounts online.
Use your customer number to register in the app.
We’ll send you an SMS text with a code to confirm it’s you.
Enter the code and you’re ready to use the app.
The YBS app is free to download from both the UK Google Play Store and App Store. To download the app your phone must have either:
If you type your passcode incorrectly 3 times, you will need to set up your app again. It will ask you for your customer number and date of birth as it did the first time you set it up.
Yes, you can use both the YBS app and online services to access your savings account, whichever is most convenient at the time.
No, currently you can only use the YBS app on one device at a time.
Nobody can log into your YBS app without your online banking details. But if you think someone might have accessed your account please call us on 0345 120 0805.
If you change your phone or tablet or uninstall the app, you will need to set up the YBS app again, as you did when you first used it.