YBS app

The quick and easy way to manage your savings and mortgages on the go.

App ratings based on reviews from Apple App Store and Google Play Store on 15/09/26.
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Download the YBS app

  • Keep track of your money at any time
  • Fast and secure login with your face or fingerprint
  • Reach your savings goals faster with seamless transfers
To use our app, your device must support:
Apple iOS 16 or higher
Android 10 or higher

Set up the YBS app

Already manage your accounts online? You’re ready to download and set up our app.


Not registered for online services yet? If you opened your account in a branch or by post, you’ll need to register for online services before you can download our app.

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Find your customer number

Once you've downloaded the app, you’ll need your customer number to get started. You’ll find this on a letter or email we’ve sent you. We can send you an email reminder if you need it.

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We’ll text you a unique code

Enter the unique code so we know it’s really you.
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You’re ready to use our app

That’s it! You’re now set up and can manage your accounts wherever you are.

Frequently asked questions

Is the YBS app secure?

Yes, it has built-in security to keep your details safe. To use our app, your device must be running Apple iOS 16 or higher, or Android 10 or higher. This is because these versions still receive regular security updates. For extra protection, you can only use the app on one device at a time. So you can be sure that no one else can access your account from another device.

Can I use the app on more than one device?

No, you can only use our app on one device at a time to help keep your account secure. If you have a joint account, each person can set up the app on their own device, using their own login details.

Why do I need a newer version of iOS or Android?

Older versions stop receiving security updates, which can make your device less safe to use. To protect your account, the app only works on devices running Apple iOS 16 or higher, or Android 10 or higher. If you’re on an older version, you’ll need to update it before you can use our app.

What should I do if I forget my passcode or get locked out?

Find out how to fix your login problems on our help logging into the app page.

Get in touch

We’d love to hear what you think about our app and what we can do to make it better for you.


You can also get in touch if you’re having any problems with our app. We’ll be able to help you more easily if you email us screenshots of the issue. But please remove your personal information to keep your details safe.


You can email us at YBSSavingsApp@ybs.co.uk.