New to
online banking?

Welcome to your digital branch of Yorkshire Building Society. To get started you can view our ‘Managing your accounts online’ video – or if you prefer, click one of the categories below to find answers to your questions.


How do you run your
online account?

Change your personal details, send secure messages and set up transfer accounts with just a few clicks, from the comfort of your own home and across all your devices.

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Is it easy to
move money around?

You can take control of your finances with your online account. Click here to read about transferring money to your own or other accounts.

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How can we help you manage
your mortgage online?

Find out how to switch to a new mortgage deal and read all about moving your mortgage to a new address and borrowing more.

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How can you help best protect your
online accounts?

We take your online banking safety very seriously. That’s why we have robust security in place to give you peace of mind when you’re changing your details and making transactions.

Read more

Can't find the
answer you need?

Our friendly team are ready to help you with any other questions you might have.
Just get in touch over the phone or at your local branch or agency.

Contact us

Here for when you
need us

Visit our online help & support centre for guidance on operating your accounts.

Help and support centre