This policy is written to help you understand how and why Yorkshire Building Society (YBS) use cookies.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. They are useful because they allow a website to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

When you visit a website, ‘session cookies’ are placed on your computer for the time you spend on the website and clear when you close your browser. Other types of cookies, called, ‘persistent cookies’ remain on your computer for a longer period until they are set to expire or until you use the browser function to clear cookies.

When you visit our website, you will see a banner appear to advise that the website uses cookies. This will continue to appear until you click on the cross to close the banner or click the link to find out more about cookies and how we use them.

How do YBS use cookies?

We use cookies to:

  • Improve your experience by making it quicker and easier for you to use the website
  • Identify what stage in an application process you are at
  • Enable you to log in and manage your savings and mortgage accounts
  • Identify how effective our advertising is and provide you with information in the future that we believe is relevant to you

We do not use cookies to:

  • Store your password or memorable data for accessing your accounts online

The types of cookies we use

More about cookies

The policy below sets out how and why we use cookies. However, you can find out more about cookies generally at:

There are also links to other information at the end of this policy.

Lawful consent

Cookies are needed to enable you to get the full experience from our website and services. By using our website, you're consenting to our use of cookies as outlined above.

You can, of course change your cookie settings at any time through your browser.

Changing your cookie settings

If you decide to change your cookie settings, you can do so via your browser’s settings. Each browser works in a different way, so you'll need to search for 'cookie settings' in your browser's help section to find out how to do this.

Cookies are stored locally to each browser and device so if you have multiple devices (computer, mobile phone, tablet etc.) or use different browsers, you will need to apply your chosen settings to each.

It is important to note that YBS cannot guarantee the performance of our website if you block some or all cookies. You may also be asked to re-enter information that would otherwise be remembered. If you modify your browser settings, you can start accepting cookies from YBS again at any time.

Further information about cookies

  • The European Interactive Digital Advertising Alliance website Your Online Choices allows you to install opt-out cookies across different advertising networks.
  • Google has developed a browser add-on to allow users to opt-out of Google Analytics across all websites which use it. This is also available in the available in the Chrome web store.
  • Some browsers include a feature known as ‘Do Not Track’ or DNT. This allows you to indicate a preference that websites should not track you. However, whilst DNT is available in many browsers, websites are not required to recognise its request, so it may not always work. You can get help on how to use DNT in Microsoft Edge, Internet Explorer, Firefox, Chrome, Safariand Opera.
  • Internet Explorer has a feature called Tracking Protection Lists which allows you to import a list of websites you want to block.

For more information on how private browsing works as well as its limitations, visit the support pages for your browser: Microsoft Edge, Internet Explorer, Firefox, Chrome, Safari ( mobile and desktop) and Opera.