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Help and Support

MANAGING YOUR ACCOUNT ONLINE

Your YBS account at your fingertips.

It's easy to register to access your accounts online - watch our quick video guide to find out how to get started.

Not yet registered?

It only takes a few minutes to gain immediate and secure access to your YBS account any time

*provided your telephone and email details are up to date, we can securely verify you

** If you have opened an account in one of our branches or agencies you will able to register from the following day

The benefits of online banking

Accessing our online services is a convenient and secure way to manage your YBS account. As a registered online customer you can:
 

  • Access your savings account or mortgage balance at any time of day*
  • View and download your statements and search transactions
  • Deposit money to your savings account with a debit card
  • Set up transfers out of your savings accounts
  • Manage and move money in and out of your offset account
  • Update your personal details
  • Send us a secure message
  • Amend your marketing and society voting / AGM (Annual general meeting) preferences.
  • Use your online password for telephone banking.
  • We are working expanding and improving our digital and online banking for our members. Being registered helps you benefit from improvements to our service.

*Service is 23/7 – to allow overnight scheduled service maintenance.

 

What can I do with my savings account?

Click on your account type below to view what you can do with it online

Online
  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Internet Saver Yes Yes Yes Internal only Yes Yes
eSaver Yes Yes Yes Internal only Yes Yes
eISA Yes Yes Yes Internal only No Yes
Fixed Rate ebond Yes Yes* No No Yes No
Fixed Rate access ebond Yes Yes* Yes No Yes Yes
Fixed Rate eISA Yes Yes* No No No No
1 Year Limited Access Saver Yes Yes Yes**** Internal only Yes Yes
1 Year Limited Access Saver ISA Yes Yes Yes**** Internal only Yes Yes
Triple Access Saver Yes Yes Yes Internal only Yes Yes
Triple Access Saver ISA Yes Yes Yes Internal only Yes Yes
Tax-free
  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Access Saver Plus ISA Yes Yes Yes No Yes Yes
Annual Access Account ISA Yes Yes Yes**** No Yes Yes
Help to Buy ISA Yes Yes Yes No No Yes
Fixed Rate Cash ISA Yes Yes* No No Yes No
Single Access Saver ISA Yes Yes Yes**** No Yes Yes
Triple Access Saver ISA Yes Yes Yes No Yes Yes
Instant ISA Yes Yes Yes No Yes Yes
Fixed Rate Anniversary ISA Yes Yes** Yes** No No Yes**
ISA Plus Yes Yes Yes No Yes Yes
Monthly Income ISA Yes Yes Yes No Yes Yes
Fixed-Term
  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Fixed Rate Bond Yes Yes* No No Yes No
Fixed Rate Access Bond Yes Yes* Yes No Yes Yes
Rollover Bond Yes Yes*** Yes*** No Yes Yes***
Easy Access
  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
30 Day Notice Account Yes No No No No No
90 Day Notice Account Yes No No No No No
Access Saver Plus Yes Yes Yes No Yes Yes
Annual Access Account Yes Yes Yes**** No Yes Yes
Single Access Saver Yes Yes Yes**** No Yes Yes
Cash Card Saver Yes Yes Yes No Yes Yes
Triple Access Saver Yes Yes Yes No Yes Yes****
Offset Yes Yes Yes Yes No Yes
Offset Plus Yes Yes Yes No No Yes
Access Saver Yes Yes Yes No Yes Yes
Postal Saver Yes Yes Yes No Yes Yes
Cash Transactor Book Yes Yes Yes Internal only Yes Yes
Cash Transactor Card Yes Yes Yes Yes No Yes
Notice Saver Yes No No No No No
Advantage 50+ Yes No No No No No
Community Saver Yes No No No No No
Registered Charities Yes No No No No No
Regular Savings
  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Monthly Regular Saver Yes Yes Yes No Yes Yes
Children's
  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
One Day Yes No No No No No
Freedom Yes No No No No No
Child Trust Fund Yes No No No No No

* While open for deposits
** In anniversary month
*** In rollover month
**** Subject to maximum no. of withdrawals

Security

Banking with YBS online is secure.

Logging In

Accessing your account online is straightforward.

For more help and guidance around managing your accounts online, please use our visit our help section.

Our personal payment accounts are:

  • Cash Transactor Deposit (Card)
  • Cash Transactor Share (Card)
  • Cashkey (Card)
  • YBS Offset - this product is currently on sale.

Please note, we don’t currently have any payment accounts on sale unless stated above.

The Financial Conduct Authority requires us to publish the following information about our personal payment accounts.

 

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