Changes to your offset savings account
We're simplifying savings accounts for everyone.
From 24 June 2026:
Why are we making these changes?
Summary of changes to Offset savings accounts
Key dates for changes to your savings accounts
How the changes could affect you
Direct Debits and standing orders will stop
How do I switch any Direct Debits or standing orders?
Switch them yourself
Request a switch
Your current account provider can switch your payments for you. YBS are not part of the Current Account Switching Scheme, so if you ask your current account provider to switch these payments for you, ask for a "manual" switch.
Manual switches can take several weeks.
Manual switches will not be accepted after 1 June 2026.
How the changes will affect my payments
What will happen if I do nothing?
Direct Debits from your YBS Offset savings account will be cancelled from 24 June 2026. You will need to pay your mortgage from a different account.
What happens now?
Once you have decided where your mortgage payment will come from, call us on 0345 166 9200 to update your Direct Debit details. You need to do this by 10 June 2026.
Yes, you can still make payments from your Offset savings accounts online, over the phone or in any of our YBS branches or agencies.
If you're already registered for online access, you can still make payments from your Offset savings account. If you would like online access you can register now.
You can still use your local YBS branch or agency to make payments or pay into your Offset savings account or YBS mortgage.
Register for online services
Instant secure access to your accounts.
You’ll need:
Other changes to Offset savings accounts services
No. You will no longer be able to use your LINK card to withdraw cash from 24 June 2026.
What happens now?
If your current LINK card expires after 28 February 2026, we will not automatically issue you with a new one. If you want a replacement card to use up until 24 June 2026, you can request one by calling 0345 1200 300.
You can still use a passbook record card to make cash payments and withdrawals over the counter at any YBS branch or agency.
Yes. We no longer accept foreign money transfers into any YBS savings account.
What happens now?
You’ll need to make foreign money transfers into another account with a bank or building society that allows this service.
If you feel your Offset mortgage is no longer right for you, please speak to our dedicated Mortgage Team. They can discuss your options and how they can help.
What happens now?
If you decide to change your mortgage to a different type of product with us or another mortgage provider, you won’t need to pay any early repayment charges. To discuss this or any other changes to your mortgage, call us on 0345 166 9200.
If you want to discuss what this means for you, you can call us
Message us
You can send us a secure message.
Log in to your account and select Messaging from the top of the
page.
Need some extra help?
We understand these changes may have a significant impact on some customers. You can speak directly to us.
These are websites than can offer you advice and support.
Top tips to keep your money safe
STOP. Take a moment to stop and think before parting with your money or information. It could keep you safe from criminals.
CHALLENGE. Could it be fake? It s okay to reject, refuse or ignore any requests.
PROTECT. Contact us immediately on 0345 120 0805 if you think you’ve been scammed and report it to Action Fraud at actionfraud.police.uk or on 0300 123 2040.
More support available: ybs.co.uk/security