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Important notice: one of our banking services providers is carrying out maintenance on its computer systems on 19th and 20th January.
Find out how our services are affected
Find out how our services are affected
Online account registration
It only takes a minute to register and once you have access, you can manage your accounts online and take advantage of some of our online services (this depends on the type of account you hold):
It's easy to register to access your accounts online - watch our quick video guide to find out how to get started.
Just to make you aware, when accessing your account using your mobile some facilities may not yet be available. To access these services you will need to use a tablet, a laptop or the desktop view.
Important information
The terms and conditions of your savings accounts will remain unchanged with one exception. By registering for online services you are agreeing to no longer receive a printed statement for any of your savings accounts. You can request a printed statement in future, should you need one, by calling us.
If you have a mortgage with us you will be able to view year end mortgage statements and if you have an offset mortgage you can view offset mortgage and savings balances and also transfer money to and from any offset savings accounts.
Please note, you need to be aged 16 or over to register to view and manage your account online.
Additional security
To protect you and your money, some transactions you carry out online will use our transaction confirmation service. When paying into your account with a debit card, we have adopted Verified by Visa and MasterCard Securecode for additional protection depositing funds. For more details on our security procedures please read our Security page.
What can I do with my account online?
Find out which online services are available for each of our savings products.
Did you know?
Once you register for online access to your accounts, you can also use the same password for any telephone transactions (subject to the terms of your account).
When you call us, you'll be asked for three characters from your online account password - just so we can verify your identity.
Register now
It's easy to register – you'll just need to enter some of your account details and follow the steps below:
- Enter your name and account number.
- In order to verify you, we'll ask some security questions.
- Tell us how best to contact you.
- Create a new password for logging in.
- You'll then receive a unique customer number in the post which you can use to login.
Help with online registration
If you'd like some help with the registration process, read our handy guide.
This will also tell you how to login if you have forgotten any of your online account details.