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Our policies | Corporate Governance | Your Society | YBS

Your Society (About us) Inside your society Operating Responsibly Our policies

Our Policies

We have a number of policies in place to ensure we always behave in the right way and limit risks of things going wrong.

Policy Overviews

Change Risk Policy Overview
Collections and Recoveries Policy Overview
Complaints Policy Overview 
Environmental and Climate Change Policy Overview
Financial Crime Policy Overview 
Financial Promotions Policy Overview
Fire, Health and Safety Policy Overview 
Information Management Policy Overview 
Information & Cyber Security Policy Overview
Political and Public Policy Engagement Policy Overview
Procurement Outsourcing Third Party Risk Management Policy Overview
Product and Distribution Governance Policy Overview 
Sales Policy Overview
Training & Competence Policy Guide
Vulnerable Customer Policy Overview 
Whistleblowing Policy Overview

HR Policy Statements

Family Friendly Policy Statement
Flexible Working Policy Statement
Inclusion Policy Statement
Secondment Policy Statement

Supporting Documents

Gender Pay Reporting
Health & Safety Reporting 
Our Promise
Our Trust Code
Political Engagement Log
Redeployment - Colleague Guide
Standards for Suppliers
Wellbeing Strategy

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Yorkshire Building Society is a member of the Building Societies Association and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Yorkshire Building Society is entered in the Financial Services Register and its registration number is 106085. Head Office: Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. References to 'YBS Group' or 'Yorkshire Group' refer to Yorkshire Building Society, the trading names under which it operates (Chelsea Building Society, the Chelsea, Norwich & Peterborough Building Society, N&P and Egg) and its subsidiary companies. Egg is a registered trademark of Yorkshire Building Society. Age UK is a charitable company limited by guarantee and registered in England and Wales (registered charity number 1128267). Registered address: Tavis House, 1-6 Tavistock Square, London WC1H 9NA. Small Change Big Difference® is a registered trademark of Yorkshire Building Society.

This site is intended for UK Residents unless otherwise stated. All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security. *Calls to 0800 numbers are free of charge from a landline or mobile. Calls to 03 numbers are charged at the same standard network rate as 01 or 02 landline numbers, even when calling from a mobile.

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