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Send a secure message

If you need to send us a message about your account, your details or any transactions you’ve made, you can use our secure messaging service.

Here are just some of the things you can do through our secure messaging:

  • Change the memorable data we hold for you
  • Order mortgage and savings statements
  • Change your email address
  • Cancel standing orders

Our secure messaging service gives you peace of mind that any sensitive details you include are kept just between us.

Get more information

Our team of helpful experts review every message that’s sent through our secure messaging service and they’ll respond to your questions as soon as possible. If you have any queries, drop by your local branch or agency or call us on 0345 1200 805*.