What is it, spotting the signs and how to get support
Financial and economic abuse are a form of domestic violence and anyone can be a victim. It's where someone you’re in a relationship with restricts your financial freedom. This doesn’t only mean a romantic partner – it could also be a family member, parent, carer or friend.
What does financial abuse look like?
Insisting their name is added to your bank or savings accounts, or stopping you from accessing your accounts
Insisting you give them your salary or benefit payments
Running up debts in your name with or without your knowledge. For example, credit cards or credit agreements for mobile phones or car finance
Forcing you to put all household bills in your name and/or refusing to contribute
Cashing your pension or cheques without your permission
Not allowing you to earn or spend any money unless you have their permission
What does economic abuse look like?
Stopping you from going to work, college or university
Isolating you – for example, not allowing you to access a mobile phone, car or other utilities, or stopping you from making or receiving phone calls
Stopping you from spending money on essentials
Not allowing you to buy pet food or access care for your pet
Deliberately forcing you to go to the family courts so you have to pay additional legal fees
Making education, training or employment difficult for you, so you’re financially dependent on them
Damaging possessions which you have to replace
Making it harder for you to buy food or pay for transport
Stop you going to work so you can earn money
We're here to help
We will listen and make sure we understand your situation. Then we’ll suggest ways we can help you get control of your accounts. Here are some examples:
Open a new account that’s in your name only
Help you to update your contact details, so any information is only sent to you
Add extra passwords or limits to your accounts to give you extra peace of mind
Help you choose a different way to manage your account
Give you longer appointments, or if you’re in one of our branches or agencies, have discussions in a separate room
If you’re in debt because of the abuse you’ve suffered, we can help you stop any further debt from happening in your name.
If you’re worried your money is at risk, please let us know as soon as you can. You can ask for help at your local branch or agency, get in touch by phone, or send us a secure message if you’re registered for online services.
If you don’t feel that your money is at risk, but would like some additional support, please complete the request extra support form. This support includes:
A private room to use when you come into one of our branches or agencies
A longer appointment
Giving you longer to make any decisions
Where you are present, allowing us to speak to third parties on your behalf
If you do request extra support, we will not contact you directly about this. If you feel your money may be at risk, please get in touch by calling us on 0345 1200 100.
If you’re affected by domestic abuse, there are organisations who can help. Whether that’s helping you move to a safe place, legal advice, or other types of practical help.