Bank or building society – the difference is you

What makes our society different?

Being a member of a building society means you own it. You’ve got the power. And it means you get a say in how we run things and help shape our future – like voting in our Annual General Meeting, or going to one of our ‘Your Time to Talk’ member events.

What are ‘Your Time to Talk' events?

These events are your opportunity to hear first-hand how we're looking after your interests, what we offer and our future plans. It’s also a chance to chat with our senior management team and branch colleagues about what is important to you.

We hold seminars at the events on topics chosen by members, like 'Online Security and Preventing Fraud'. You can watch the video here

Come have your say

Future dates and locations will be announced as soon as they are confirmed. If you have any questions, please email us at

Join My Voice

We love to hear about what’s important to you too, so we can continue to improve and make sure we’re getting it right. Tell us what you think or simply chat to other members by joining ‘My Voice’ – our exclusive online research community.

  • Share your views - take part in quick polls, surveys and discussions with other members
  • Be heard - have your opinions heard by the right people in the Society
  • Help us to improve - tell us what we could do better and what you want us to keep doing
  • Be a VIP - exclusive access to media content before other members
  • Make a difference - understand how we’re acting on your feedback and the difference you’re making

It's quick and easy to let us know what you think online

We'd love you to join our exclusive online research community, 'My Voice', so we can find out what you really care about and how we could do better.

Register now below and we'll be in touch the next time we recruit new members.

Annual General Meeting (AGM)

2023 AGM

See the voting results from our 2023 Annual General Meeting.

AGM eligibility

The AGM information gets sent to all eligible members every March and gives you the opportunity to vote on key decisions.

Have your say

Contact us on 0345 1200 888* if you wish to:

ask questions about the AGM
register your interest to attend a Your Time to Talk event
request a copy of the AGM pack in large print, on audio cassette or in Braille