General advice
Passwords
Don't pick a password that's easily guessed such as your phone number or birthday. We have rules in place that make sure the password you choose is strong.
Never reveal your password to anyone or write it down.
Using Third Party Providers
What is an authorised online third party provider?
There are three types of TPP:
When using an authorised TPP, take the following steps to protect yourself:
How can you allow them to access your account?
How can you stop an online third party provider from accessing your account?
I’m having issues with a payment I made through a third party, how do I resolve this?
Anti-virus
Set up your software so it updates itself regularly.
Firewalls
A firewall controls the traffic between your computer and the internet. Firewalls are very effective and make it hard for criminals to attack your computer. Whenever you use the internet you should have a firewall in place.
Spyware
Spyware or ad-ware is a growing problem. Spyware collects information about you and your browsing. People are often tricked into installing spyware programmes.
There are many anti-spyware programmes available. It's a good idea to use an anti-spyware programme to make sure your computer is clean.