The partnership between Yorkshire Building Society and Citizens Advice has been recognised at the Third Sector Business Charity Awards 2022.

The Society and Citizens Advice were named winners in the Charity Partnership – Banks and Financial Services award category.

Yorkshire Building Society and Citizens Advice this year announced the significant expansion of an innovative partnership that had piloted across six of the Society’s branches in Yorkshire in May 2021.

Following the success of the pilot, the expansion trebled the number of branches offering the scheme to 18 across Yorkshire and the North West region. The programme commits Yorkshire Building Society to fund Citizens Advice advisers to hold free, confidential appointments at least one day a week across the 18 locations until March 2023.

Helen Brannan, venture strategy consultant at Yorkshire Building Society, said:

We’re thrilled to have won this award! Our partnership with Citizens Advice is part of Yorkshire Building Society’s purpose of helping real life happen and our commitment to helping build the financial wellbeing of our communities. Receiving this award recognises the effort and passion dedicated to making this partnership a success and has energised colleagues at Yorkshire Building Society and Citizens Advice to offer support to even more people at such a crucial time.

The appointments are open to everyone in the community not only Yorkshire Building Society customers. The Citizens Advice advisers offer independent advice in private meeting rooms to assist people with a wide range of issues, including financial well-being.

The 18 Yorkshire Building Society branches running the scheme are Ashton-Under-Lyne, Barnsley, Bolton, Brighouse, Castleford, Dewsbury, Doncaster, Halifax, Huddersfield, Leeds, Liverpool, Manchester, Preston, Rothwell, Sheffield, Stockport, Wakefield and York.

For more information on this innovative partnership and details of participating branches please visit

All information correct at time of publication.