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You can reset your password online. 

Forgotten your username or customer number?

We can help you get your details.

Feedback and complaints

If you have any comments or suggestions, please get in touch.
 
Colleagues in branch

Need more help?

Call us on 0345 1200 100*
Lines are open:
9am to 5pm Monday to Friday
9am to 1pm Saturday

Lost or stolen card

Call us on 0345 9101 112*
Lines are open 24 hours a day, 7 days a week

You can, also, report a lost or stolen card in branch or online.