Security and online account help
Help and support for your YBS accounts
Feedback and complaints
If you have any comments or suggestions, please get in touch.

Need more help?
Call us on 0345 1200 100*
Lines are open:
9am to 5pm Monday to Friday
9am to 1pm Saturday
9am to 5pm Monday to Friday
9am to 1pm Saturday
Lost or stolen card
Call us on 0345 9101 112*
Lines are open 24 hours a day, 7 days a week
You can, also, report a lost or stolen card in branch or online.