Log in to update your personal details

You can update your address, phone number, or other details by logging in to your online account. 

Report a security concern

If you are worried about access to your account or the security of our website, use our online form.

Need more help?

Call us on 0345 1200 100*
Lines are open:
9am to 5pm Monday to Friday
9am to 1pm Saturday

Lost or stolen card

Call us on 0345 9101 112*
Lines are open 24 hours a day, 7 days a week

You can, also, report a lost or stolen card in branch or online.