Registering Power of Attorney

Power of Attorney help and guidance

What you will need to do

  1. Please read and complete our Power of Attorney/Court Appointee form. Correspondence will be sent to the Attorney once the Power of Attorney has been registered (savings only). Where there is more than one Attorney registered, the first Attorney will receive correspondence.

    Power of Attorney/Court Appointee form (108 KB)
    or Visit your local Branch

    Before completing the Power of Attorney/Court Appointee form, you should ensure you have read our information on the Financial Services Compensation Scheme. You will need to sign the relevant box to confirm this (savings only).

  2. Take the Power of Attorney/Court Appointee form to your local branch with the Power of Attorney document. If it is not convenient for you to visit a branch you can post documents to the address below:

    Customer Service Centre
    Yorkshire Building Society
    Yorkshire House
    Yorkshire Drive
    Bradford
    BD5 8LJ

What will happen next?

All Power of Attorney registrations are processed at our Bradford Office. On receipt of your documents they will be reviewed and we will use our electronic verification system to verify the Attorney(s). If this is successful, that’s all we need to do. However in certain cases (for example you are not listed on the electoral roll or you have recently moved address) we may need additional proof of identity (see – 'Proof of Identity' below) and if we do we'll let you know.

Once all the correct documentation has been received, we will notify you in writing to confirm the registration has been completed.

Online access (optional)

Once Power of Attorney has been registered, you may be eligible to register the account for online access. You can register online here or call 0345 1200 805*.

Call our specialist team

If you would like to talk to us about Power of Attorney, you can call our specialist team, between 9am and 5pm Monday to Friday.

01274 353 501, option 1, option 2. *

Write to us

Please send documents to:

Customer Service Centre
Yorkshire Building Society
Yorkshire House
Yorkshire Drive
Bradford
BD5 8LJ

Visit your nearest Branch

If you would prefer to speak to someone in person please call into any of our branches.

Find your nearest branch.

Proof of identity

Required identification

If you’re applying in person at a branch or agency we’ll need to see one proof of name document and one proof of address document and these must be the original documents

If you’re applying by post we will need to see a third ID document from either box on the next page. If you’re posting documents which have a photo or signature on them please send copies and not the originals.

Please see acceptable ID list below. Please note that originals orcopies are acceptable. You shouldn’t send valuable documents through the post so please provide copies instead. Your local branch can take copies of your documents and send them to us on your behalf free of charge. All original documents will be returned to you as soon as possible.

Proof of name and identity
  • Current signed passport (UK or foreign)
  • Current EU or UK photo card driving licence (full/provisional) or full UK driving licence (old style)
  • Current residence permit issued by the Home Office to EU National
  • Current EU member state ID card
  • Current British armed forces ID card
  • HMRC (Inland Revenue) coding/assessment /statement/tax credit letter (which must state your National Insurance number), issued in the last 12 months (Not a P45 or P60)
  • Letter from Department for Works and Pension (DWP), Pension Service, Job Centre Plus or local authority confirming right to benefits issued in the last 12 months
  • Current signed employer’s photo ID card
  • Current UK firearms certificate
  • Current Foreign National ID card
  • Current UK disabled person’s blue badge
Proof of address
  • HMRC (Inland Revenue) coding/assessment/statement/tax credit letter (which must state your National Insurance number) issued in the last 12 months (Not a P45 or P60)
  • Letter from UK bank/building society issued in the last 3 months and confirming full details for an active account
  • Letter from commanding officer or military unit issued in the last 3 months and confirming residency in service quarters
  • Letter from UK college/university issued in the last 3 months and confirming in-house residency and dates
  • Letter from UK employer issued in the last 3 months and confirming residency in hospital accommodation (medical doctors only)
  • Correspondence from local authority over tenancy/local authority tenancy agreement, issued in the last 12 months
  • Current EU or UK (full/provisional) photo card driving licence or full UK driving licence (old style)
  • UK Credit Union statement issued in the last 3 months
  • UK utility bill/prepayment agreement issued in the last 3 months showing current address (Not mobile phone bill)
  • UK bank/building society statement issued in the last 12 months and showing current address
  • UK Credit card statement issued in the last 3 months and showing current address
  • UK Mortgage statement issued in the last 12 months (most recent) from a recognised lender
  • Letter from Department for Works and Pension (DWP), Pension Service, Job Centre Plus or local authority confirming right to benefits issued in the last 12 months
  • Current post office re-direction letter
  • Council Tax bill issued in the last 12 months
  • Letter from solicitor issued in the last 3 months and confirming house purchase
  • Letter from HMRC (Inland Revenue) issued in the last 3 months confirming National Insurance number which must include name and address

Important information

Proof of Identity Exceptions

There are certain exceptions that we can make for these types of accounts. They are:

  1. If the donor has only recently moved into a care home, ID at their previous address can be accepted providing that this address matches that on the Power of Attorney.
  2. ID can be taken for the donor that shows the attorney/ies or deputy/ies address however it must stipulate that it is for the donor.

Certifying the Power of Attorney document

The donor can confirm a copy of the document is genuine providing they’re still able to make their own decisions.

If the donor has lost mental capacity then they would not be able to certify the document.

Your local branch can take copies of your documents and send them to us on your behalf free of charge. If this isn’t convenient for you we also accept copies that have been certified by a bank/building society employee, solicitor, accountant, commissioner for oaths or an independent financial advisor.

We are unable to accept documents which have been certified by a family member or a named attorney. The person certifying the documents may charge a fee; please check with them first.

Where the donor is still able to make their own decisions and is certifying the document

The following information must be provided on the first page of all documents if it is a certified copy:

  • The words “certified true copy” must be written or stamped
  • Full name, date and signature of the donor
  • Where there are multiple pages they should include the statement ‘I certify that pages 1- [insert total number] are a certified true copy.’
  • All subsequent pages must also be signed by the donor. Documents certified in full on every page will also be accepted.

If any of these details are missing we may be unable to accept the document.

Where a professional is certifying the document

The following information must be provided on the first page of all documents if it is a certified copy:

  • The words “certified true copy” must be written or stamped
  • Full name, date and signature by the person who is certifying them
  • Profession
  • Business name, address and telephone number
  • FCA number (financial advisors only)
  • Where there are multiple pages they should include the statement ‘I certify that pages 1- [insert total number] are a certified true copy.’
  • All subsequent pages must also be signed by the person certifying your documents. Documents certified in full on every page will also be accepted.

If any of these details are missing we may be unable to accept the document.