Select option

I’m a customer
I’m a solicitor

I’m a customer

Fill in our online form to get your redemption statement. See below for more information.

What is a redemption statement?

A redemption statement tells you how much you owe on your mortgage.

It includes: 
your mortgage balance
outstanding interest
daily rate of interest
any fees such as early repayment charges.

How do I get a redemption statement?

If you want to pay off your mortgage in full
Fill in our online form. You’ll need your mortgage account number and the date you want to pay off your mortgage.

We’ll send your statement in the post, and you should get this in 7 working days.

If you want to pay off part of your mortgage
You’ll need to call us or send a secure message. You can send a secure message when you log in to your account online.

Open Market Homebuy Scheme

If you have an Open Market Homebuy mortgage, you’ll need to call us to ask for a redemption statement. We’ll arrange a valuation on your property.

I’m a solicitor

If you’re on our panel, you can request a redemption statement and title deeds using our online form. 
See below for more information.

What if I’m not on the panel?

You’ll need to complete an application form to join our panel of solicitors. You can then use the online form 
to get a redemption statement or title deeds.
Or, if you don’t join our panel, you can ask for a redemption statement in writing. See below for our address.

Title Deeds

We don’t hold title deeds for mortgages completed after January 2004. If we do have the deeds, we’ll send 
them by Recorded Delivery. They’ll be sent the next working day after your request.


Call us
Chat to our mortgage specialists about your options.
9am to 5pm Monday to Friday
9am to 1pm Saturday
Calls to 03 numbers are charged at the same rate as 01 or 02 numbers from all phones.
Write to us at:
Yorkshire Building Society
Yorkshire House
Yorkshire Drive