Payment Guidance

Making payments and transfers to and from your account

Savings Accounts' Charges and Fees

Information regarding the different payment methods and their timescales can be found too in this handy pdf.

What would you like to do?

I want to transfer some money out of my account

Find out more

I need to make a payment into my YBS account

Find out more

I need to transfer money between my accounts

Find out more

A quick guide on making payments to and from your account

Before you make a payment or transfer money read this quick guide to the various options available to you. For more detailed information on payment limits or how long it takes before payments or transfers appear in the destination account, please see the payment information links below.


  • Faster Payments. YBS will always send your payments through Faster Payments where possible. There is no charge and you can make online payments immediately at any time. Under normal circumstances a Faster Payment should arrive at the destination account the following working day after the transfer was made. However, this is not guaranteed and on occasions the transfer may take longer.

  • Direct Debits**. A way to pay regular bills where the amount can vary from time to time. The company you pay requests the money from your account. **Availability of Direct Debits are subject to accounts terms and conditions.

  • Standing Orders*. Used for bills that don't change over time. A standing order is an instruction to your bank to pay a fixed amount of money to an individual or a company at regular intervals for a specific period or until the instruction is cancelled. Standing orders only leave your account on working days. *Availability of Standing order is subject to accounts terms and conditions.

  • CHAPS. This stands for Clearing House Automated Payment System. It’s an automated payment system used to make high value payments. The payment usually arrives in the recipient's account the same day, provided the request is made before 12pm (midday) Monday to Friday (excluding bank holidays). Payments made after this will be received the next working day.
    The CHAPS payment service can only be used to:

    • Transfer funds to a solicitor’s firm to complete a house purchase or sale
    • Make a payment to HMRC
    • Transfer funds to an account with another bank or building society in your name
  • Cash/cheque withdrawals. Cheque withdrawals can be processed for any amount in branch, subject to the account terms and conditions and the available balance. For information on cash withdrawal limits, and cheque withdrawal limits in agencies, visit our Cash & cheque withdrawals page.

  • Paying or sending money from abroad

    YBS no longer offers a Foreign Money Transfer service for sending money abroad or for paying money into your account from abroad.



Need assistance on operating your account online?

Call us

0345 1200 805*

9am - 5pm Mon-Fri 9am - 1pm Sat

Need more help?