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Whether you manage your accounts online, over the phone or in a branch, there are things you'll need to know.

This section has information to demonstrate how quickly your money will get into or out of your account, what our fees and charges are, what sort codes to use and what our withdrawal limits are.

You can also find information on making payments from your account, usually these are done by Faster Payment.

Fees & charges

A guide to the Fees & Charges that apply to our savings accounts.

Withdrawal limits

Details for the limits when making withdrawals

Transaction Confirmation Service

Extra security for your online transactions

Foreign Money Transfers

Send your money around the world, safely and easily


Call us

  • 8am - 8pm: Mon to Fri
  • 9am - 1pm: Sat
0345 1200 100*

Visit a branch or agency

Enter a town, city or postcode to find your nearest branch.