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13/03/2017

Savings pledges

Our six Savings Pledges, which reflect how we believe savings institutions should behave.

Throughout 2016 we have delivered on our six Savings Pledges, which reflect how we believe savings institutions should behave:

  • Learn about new savings accounts first
  • Know your savings account is right for you
  • We value all our savers
  • Reserve your savings account
  • Reassuring 14 day rate pledge
  • Support when you need it most
Our Savings Pledges

They underline our commitment to ensuring we are open with savers, maintain the availability of products, offer checks that customers’ money is in the right place and treat new and existing customers equally. 32,000 customers have asked to receive our new account alerts and 41,000 have benefitted from a face to face savings review.

Find out more at ybs.co.uk/savings/pledges.

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